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Consumer Satisfaction Survey
What is your current mode of internet connection at home?
DSL
Cable
Satellite provider service
No service
Other (please specify)
Are you in a location that is challenged to receive satisfactory internet?
Yes
No
Somewhat/inconsistent
Are you happy with your service, speed or quality of connection?
Very Satisfied
Satisfied
Marginally satisfied
Not satisfied at all
Comments (optional)
How would you rate the Download or Upload speed?
More than sufficient for my use
Barely sufficient for my use
Insufficient for my use
Would you switch over to another provider, if the service;
Was faster, more reliable?
Was the same, but lower priced?
Included a TV offering?
Had any one or more of the above?
MTel is going to be offering an entirely new combined Home/Mobile service, allowing your Home account/connectivity to be taken outside the home around town. Would this be of interest to you?
For upgrading your flexibility of lifestyle/Mobility usage?
To save money on your current cellphone data plan?
To achieve higher connectivity speeds at home (or outside) than you have already?
Provide you with unlimited Home & Mobile data?
Achieve a more reliable connection than you currently do?
Have one or more of the above?
Would you support such a new service coming to your town?
Yes
No
Comments on your answer above
What do you currently do for TV/Entertainment? (check all that apply)
Have TV from carrier plan
Have TV from Satellite plan
Certain apps
Youtube / Netflix
Local community TV only
No viable TV option
Would a new TV Box/Service be of interest to you if it offered up to 300+ channels, Plus Apps to play on your TV, all for a low cost?
Yes
No
It depends
Comment on your answer above
Thank You for Taking Our Survey!
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